Câu hỏi thường gặp

TRƯỚC KHI MUA

Yes, an internet connection is required to use most features of the JazPiper, especially the KTV function. An internet speed of 4mbps is recommended for a smooth experience.

The JazPiper can use both Wi-Fi and LAN connection.

Yes, the JazPiper+ has a line-out port for you to connect to other active sound systems. An AV cable is provided with your JazPiper+.

Yes, since the JazPiper+ runs on Android, you may also add your own apps through the Play Store or APK files.

SAU KHI MUA

The microphone may require a connection reset, which can be done by holding the two buttons below the power button at the same time until the words “SEL” appear on the microphone screen.

There could be various reasons for why it won’t start and possibly your JazPiper is damaged. Please contact your reseller for more information on repair or warranty.

You may try to resolve the matter by clearing data, which can be done by pressing:

Right 10 times, Down 2 times, Left 2 times and Up 2 times

in a row with your remote. A dialog box will appear confirming your decision to clear data.

* This will clear your personal data in the KTV app, such as playlists and song history.